How Much Does a Parallel Dialer Cost per Month?

Why a sticker price is not a bill

A dialer's advertised seat price is rarely what you pay. The calculator counts four things for every vendor:

• The plan price on the term you pick.
• Any base seat the plan requires. CloudTalk's Parallel Dialer add-on is $39 a seat a month, but it sits on a Lite plan ($27 month to month, $19 billed annually), so the real starting cost is $66 a month before anything else. Trellus, DialSheet and WAVV need another platform or account to run at all.
• A phone number when none is included. CloudTalk includes zero numbers and charges $6 a month for a US number; DialSheet includes zero and charges $1.15 through your own Twilio account.
• Usage past the allowance. CloudTalk's "unlimited" is fair use 10,000 minutes per user per month, and its Parallel Dialer FAQ says 5,000 for a parallel-dialing agent. Trellus meters 3,000 Bridged Minutes, then 4 cents a minute. Where a vendor publishes no overage rate, the calculator models 2 cents a minute. A per-minute meter bills each counted call as at least one minute, so metered bills are a floor.

Skipcall, DialSheet, Mojo Dialer and WAVV sell no seat with 5 or more lines, so the calculator shows them as "up to N lines per rep" rather than a bill; a three-line seat dials fewer numbers at once and is a smaller product.

What the bills look like at a typical pace and a heavy pace

At 210 dials a day, month to month where sold, one rep pays: CloudTalk $72, Klenty $81.53 (billed annually, no month to month), Enzo Dialer $120, CallCloud $125, Trellus $149.99, BatchDialer $189, PowerDialer.ai $199, Readymode $239, Salesfinity $299. CallCloud, the publisher of this site, sits in the middle here: cheaper than Trellus and everything above it, more expensive than CloudTalk, Klenty and Enzo Dialer. It is not the cheapest at this pace, plainly.

At 2,000 dials a day, the order changes. The metered and fair-use plans that looked cheap start climbing: CloudTalk's bill rises to $266.80, PowerDialer.ai to $533.80, Trellus to $819.59. The flat unlimited plans hold: Enzo Dialer stays at $120, CallCloud at $125, Klenty's Scale at $140, BatchDialer at $189, Readymode at $239. At this pace Enzo Dialer, CallCloud and Klenty are all 0.3 cents a dial, and CallCloud is second cheapest, $5 behind Enzo Dialer.

On the cheapest term each vendor sells, annual discounts shift things again: Enzo Dialer drops to $99, PowerDialer.ai to $139 at 210 dials a day, Readymode to $199. CallCloud has no annual price; it is $125 month to month or nothing.

The three inputs that move the bill most

Dials a day. This is the biggest one. Volume decides whether a flat unlimited plan or a metered plan wins. The calculator shows where each metered or cheaper plan's bill first passes CallCloud's $125: CloudTalk at about 1,285 dials a day, Klenty at about 420. Below those points the cheaper plans stay cheaper; above them, the flat $125 wins, and the heavier you dial the more it wins by.

Whether the plan meters minutes or conversations. Metered plans bill per minute, often rounded up to the next full minute, so a heavy dialer pays for every answered call and voicemail even briefly. Conversation-metered plans work differently: Skipcall's Starter includes 400 conversations, where a conversation is a call longer than 10 seconds, so ring time and short dead ends do not count. The dialing assumptions used here are 47% of dials answered by a person or a machine and 26% becoming a live conversation longer than 10 seconds, both from CallCloud's fleet.

The billing term. Month to month versus billed annually changes real money. PowerDialer.ai's Standard Unlimited is $199 month to month and $139 billed annually, $720 less a seat a year. Readymode Starter is $239 month to month and $199 billed annually, $480 less a seat a year. Klenty offers no month to month at all; every Klenty price is billed annually. If you want to walk away, term choice is as important as list price.

Where CallCloud lands

Stated plainly, since CallCloud makes this site: at 210 dials a day, CallCloud is fourth cheapest of the published 5-line bills, behind CloudTalk, Klenty and Enzo Dialer. At 600 dials a day it is third, tied with Enzo Dialer at 1.0 cents a dial. At 2,000 dials a day it is second at $125, $5 behind Enzo Dialer. For five reps at 210 dials a day each, CallCloud is $625 a month, against CloudTalk at $360 and Klenty at $407.63. Over 12 months at 210 dials a day, CallCloud is $1,500 against CloudTalk's $864. CallCloud's edge is that its unlimited calling has no fair-use ceiling and its only price is month to month; its cost is that cheaper seats exist, and at low volume they beat it.